Student Complaints Procedure
Where a student is dissatisfied with any provision, action or inaction by the University students are able to raise a complaint. Students are expected to initially raise a complaint with a suitable member of staff within the Faculty. However, where the matter is serious or where students remain dissatisfied, a complaint can be raised with the central University. Complaints need to be raised in a timely way and within 28 days to ensure an effective remedy can be put in place. Find further information here: www.studentcomplaints.admin.cam.ac.uk/student-complaints.
Examination Review Procedure
Where a student is dissatisfied with examination results, the Examination Review Procedure can be initiated within 28 days of formal notification of the results. Find further information here: www.studentcomplaints.admin.cam.ac.uk/examination-reviews.
Student and staff behaviour
Where a student is dissatisfied with the behaviour of another student or a staff member because it amounts to harassment or sexual misconduct then the student can raise this with the University, so that action can be taken. Find further information here: www.studentcomplaints.admin.cam.ac.uk/reporting.
